Sending money
What is Mvic Money?
Mvic Money is a Cameroonian service for sending money between MTN Mobile Money and Orange Money, in both directions, and on the same network. It works in your browser, on a phone or a computer.
How do I send from Orange Money to MTN?
Enter the amount, your Orange Money number and the recipient's MTN number. Check the total, confirm, then approve the payment on your phone with your PIN. See the full guide.
How do I send from MTN to Orange Money?
Same steps: amount, your MTN number, the recipient's Orange number, check, approve on your phone. See the full guide.
Can I send from MTN to MTN or from Orange to Orange?
Yes, with the same steps.
How long does a transfer take?
Most transfers arrive in under a minute after you approve on your phone.
Do I need an account?
No. You can send without signing up. An account gives you your transfer history and favourites.
Do I need to install an app?
No. Mvic Money works in your browser. You can add it to your phone's home screen for faster access.
Fees and amounts
What are the fees?
Fees are shown before any confirmation, together with the total to pay. You only approve if the total suits you. No fee is added afterwards.
Does the recipient receive the exact amount?
Yes. The recipient receives exactly the amount you entered.
Is there a maximum amount?
Yes, a limit applies per transfer, and your operator account also has its own limits. For large amounts, make sure your MTN or Orange limits allow it.
When something goes wrong
My transfer failed. Was I charged?
If the payment was not approved on your phone, you were not charged. See My transfer failed to find the cause and try again.
I was charged, but the recipient received nothing.
The system retries automatically. If the transfer cannot be completed, you get a full refund, fees included, within 24 hours, to the number that paid. You can message us on WhatsApp with your MVC reference.
I entered the wrong number. Can I cancel?
A transfer delivered to the number entered cannot be cancelled by Mvic Money. That is why the recipient's name is displayed, when available, before you confirm. Contact us quickly: we will tell you what can be done.
What is the MVC reference?
It is the unique number of your transfer (for example MVC-AB12CD34). It is shown after your transfer and in the WhatsApp status message. Always include it when you contact us.
Security
Does Mvic Money know my Mobile Money PIN?
No. You enter your PIN only on your operator's confirmation request. Mvic Money will never ask for it, by message or by phone.
How can I recognise a genuine Mvic Money message?
Our only WhatsApp number is +237 6 93 23 74 53. We never ask for a PIN, or for money to "unlock" a transfer. Security & reliability.
WhatsApp messages
Why am I receiving a WhatsApp message from Mvic Money?
When you enter your number for a transfer, you receive that transfer's status (success or failure) on WhatsApp.
How do I stop these messages?
Reply STOP to the message. You will no longer receive status messages.
About us
Who is behind Mvic Money?
Mvic Money is a service of Mvic, a registered Cameroonian company based in Bonamoussadi, Douala. Learn more.
Is Mvic a registered company?
Yes. Mvic is registered with the Douala Trade and Personal Property Credit Register under number RC/DLN/2023/A/2308 and with the Directorate General of Taxation (NIU P078416650099E). See our legal framework.
What is CamPay's role?
CamPay is the payment service of TAKWID GROUP, with which Mvic has signed a contract. CamPay collects the payment from your account and sends it to the recipient. Mvic does not hold your funds.
Is my money safe?
Yes. Only you approve the payment on your phone. Every transfer has a unique reference and tracking. If you are charged and the transfer cannot be completed, you get a full refund, fees included, within 24 hours. Security & reliability.
How can I contact you?
WhatsApp: +237 6 93 23 74 53 · Email: mvicmoney@rnexx.tech · Reply within 24 hours. Contact page.